PetSmart, a well-known brand in the pet industry, offers a wide range of products and services for pet owners. With numerous locations across the country, PetSmart is a trusted destination for all pet-related needs. Their extensive inventory includes food, toys, grooming supplies, and accessories for dogs, cats, fish, birds, reptiles, and small animals. PetSmart also provides pet grooming services, allowing pet owners to ensure their furry friends look and feel their best. In addition to their retail offerings, PetSmart organizes adoption events and supports animal welfare organizations. With a commitment to customer satisfaction and the well-being of pets, PetSmart continues to be a go-to resource for pet owners everywhere.
Amenities and More
- Kerbside pickup
- Credit cards
- NFC mobile payments
- In-store shopping
- Quick visit
Reviews
The store is always neat a clean. They have a pretty good selection most of the time. I got my pets Halloween costumes here and they are one of the few stores that had a costume for big dogs. I wish they had other clothing options for big dogs other than costumes. I have several large dogs and I also get their kibble at this location and there are often no shopping carts for the 40lbs bags. I always have to get someone else to go with me because I can't carry this giant bag of dog food. Staff members are friendly.
PetSmart has a great selection of items including high end dog food. We feed our puppy Instinct dog food...not everybody carries. Petsmart has the complete line with comparable pricing to Chewy. I like the convenience of this location. Service is good. Always somebody available to assist with questions etc.
Every time I walk in the staff immediately recognize my pup and call her by her name. Nothing but great things from the staff and trainers. Tater Tot loves you guys and she is a better judge of character than me!
They have cute animals, but one of the Bata fish's was already dead, and they were selling it for 19.99 my daughter let one of the workers know about it they told us het were going yo take care of it and one tank had a lot of fishes but also dead ones in it
My pup was trained there for 12 weeks, I know a few of the employees by name, I called ahead for specific details about the self-service dog wash, and when I finally get the time to go use the self-service, the head dog groomer wants my papers, never mind the countless hours we've spent in the store and the trust I thought we had between us, my papers were all that was separating us from (self-service)washing my pup. Why wasn't I told about this when I called ahead? These store policies are ridiculous, the trainer in the same store checked his papers recently, and the unbending attitude of the employee was why they get this rating.
Though I don't go shopping for myself it's always such a joy to go through this store. There are always specials on discounted items. I love visiting the fish and rodent population to say 'Hello!' Even if they ignore me I know I feel better. It's fun to visit because deep down I am an animal lover!
Took dogs in for grooming. Everyone was very friendly, accomodating and efficient. We were greeted promptly and prices were good. Love the new location
The store itself and animals are always well kept and clean, however, positive interaction between customers and employees has greatly declined. I have been treated very harshly within the store by employees. The first time the young lady in the fish department displayed a bad attitude from the moment my family walked. I asked for two colorful guppies at which time she replied that I would receive whatever I was given. The second time my one year old daughter wanted to pay the cashier who then snatched the money out of my daughter's hand. My toddler was unaware (luckily) of the hostility and was not bothered. However me as the parent was extremely upset. I called to complain but I feel as if my complaints are not going anywhere. Unfortunately, I will not be returning to this particular store anytime soon. Hopefully they are able to do some training with their employees on how to multi-task under pressuring situations as this comes with a job such as theirs.
Location
2153 W Florida Ave, Hemet, CA 92545, United States
Hours
-
Updating...
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